Who we are
Boo and Henry’s Memphis Pit BBQ (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through our website, email communications, and SMS messages.
1. Information We Collect:
a. Personal Information: When you use our website, subscribe to our email list, or opt-in to receive SMS messages, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.
b. Automatically Collected Information: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device type, and browsing behavior through cookies and similar technologies.
2. Use of Information:
a. We use the information we collect to provide you with our products and services, process your orders, communicate with you, and improve our offerings.
b. We may use your personal information to send you promotional emails, SMS messages, or both about our products, services, and special offers, but only if you have provided your consent to receive such communications.
3. Disclosure of Information:
a. We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
b. We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Protection of Information:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
5. SMS Messages:
a. By opting in to receive SMS messages from us, you consent to receive promotional messages, alerts, and updates related to our products and services. Message frequency may vary.
b. You can opt-out of receiving SMS messages from us at any time by replying with “STOP” to any message you receive.
Mobile Terms of Service
Last updated: May 20, 2024
The Boo and Henry’s BBQ mobile message service (the “Service”) is operated by Boo and Henry’s BBQ (“Boo and Henry’s BBQ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Boo and Henry’s BBQ’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Boo and Henry’s BBQ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Boo and Henry’s BBQ. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18336641328 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Boo and Henry’s BBQ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18336641328 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
6. Your Rights:
a. You have the right to access, update, or delete your personal information at any time. If you would like to do so, please contact us using the information provided below.
b. You can opt-out of receiving promotional emails or SMS messages from us at any time by following the unsubscribe instructions provided in the communication.
7. Children’s Privacy:
Our website, products, and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy:
We may update this Privacy Policy from time to time by posting the updated version on this page. Your continued use of our website, email communications, or SMS messages after any such changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
[email protected] or call (818) 616-4387